3 New Technologies in the Hospitality Industry

When you think of technology-driven businesses, you might think of companies that develop apps, create smartphones and computers, or perform services for these kinds of products. But in reality, every business out there relies on technology in some form, and staying up to date on those evolving technologies is essential to staying competitive. As an example, consider the hospitality industry: Hotels don’t rely much on technology, right? Think again. Here are just three recent technology developments in this industry.

Voice Control of Room Devices

Smart devices have quickly grown in popularity in people’s homes. Odds are, most of the people you know have at least one such device in their house. Now, that technology is beginning to migrate into hotels as a significant comfort and convenience upgrade. For people who are already used to streaming shows or turning the lights off with only a voice command, having that standard technology in their hotel room is extremely convenient.

Beyond controlling in-room devices, virtual assistants in hotel rooms could feasibly place room service orders for guests, as well as assisting with checking in and out. This can save time for guests and staff alike.

Virtual Reality Tours

Virtual reality (VR) technology is becoming more readily available to the average consumer, and some hotels are finding ways to integrate it into their hospitality work. One such application is for booking rooms, allowing potential guests to take a VR tour of the hotel, the rooms, and any amenities before reserving a room. And it can easily be installed with the assistance of IT Support Services Orlando.

This could also be used as an entertainment attraction for guests. VR technology in rooms could be used for video games or for viewing shows and movies. It can also allow guests to take VR tours of local attractions to help them plan the sites they’ll be visiting during their stay.

Recognition Technology

Most people are familiar with the convenience and security provided by recognition technology; most smartphones rely on either facial or fingerprint recognition to unlock the device, and virtual assistants in homes use voice recognition. Now, imagine the convenience of being able to unlock your hotel room with your fingerprint.

Some hotels are migrating towards this technology, eliminating the irritation of dealing with lost room keys. Guests could register the thumbprints of all individuals staying in the room upon check-in, then never have to worry about sharing or losing a room key or card. The same fingerprints could also be used for accessing hotel amenities, like the pool.

If your hospitality business considers any of these technologies, look for IT support services in Orlando to assist with integration.