Consumers today are all-powerful in a digitally interconnected world. They are always looking for a stellar experience as they type, click, and swipe their way to the products they want. Your success as an eCommerce startup or online seller will depend not only on the quality of your product but also on the quality of your order fulfillment service.
There are benefits to packing and shipping orders on your own – flexibility, economy, and creating a customized unboxing experience – but as your business grows and gains momentum, it may become hard to keep track of order fulfillment.
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Outsourcing your fulfillment services has the following four benefits:
1. Grow Your Business
There’s a good chance you didn’t start an eCommerce business because you love packing boxes. Even if you happen to be good at filling and wrapping packages, it’s the other skills you bring to the table that make your business stand out. Furthermore, as your online store sales grow, your time becomes increasingly limited. You don’t want to waste countless hours of your business day packing and shipping orders, even if you have a small, extremely talented and efficient team on your side.
You will save a lot of time by outsourcing eFulfillment, so that you can focus on growing your business instead. You can now focus on sales, product sourcing, and/or online marketing instead of backend logistics with the time you save by outsourcing.
2. Cut Costs
While it may seem cheaper to fulfill orders yourself, as your business grows, hiring an eCommerce fulfillment company actually saves you money. A fulfillment service lowers your overhead in three different ways:
The first benefit is that you won’t have to pay for long-term warehouse leases – a major drain on your budget during slow times. You pay a monthly fee for the amount of space you occupy and for the services provided by a fulfillment service.
Due to the large volumes of shipments, many fulfillment services can negotiate better rates with couriers. Furthermore, not only will you reap the benefits of their expertise, but you can also take advantage of their negotiating power on packaging and shipping costs.
The third reason is that as your company grows, so will your staff as you fill orders on your own. The management of employees still costs money and time, no matter how efficient and hardworking they are. By outsourcing your eCommerce fulfillment to an eCommerce fulfillment firm, you let the firm take care of finding warehouse space, hiring quality fulfillment staff, and negotiating great shipping rates. Then you can focus on hiring employees with the talent and business savvy you need to grow your business, not pack boxes.
3. Storage And Distribution That Is Efficient
It goes without saying that fulfillment companies help you store, organize, and ship your orders more efficiently. All of the work of receiving, storing, and managing your products will be done by them, and you’ll be able to track your current inventory levels easily.
More importantly, a fulfillment service eliminates the possibility of shipping errors. They guarantee accurate and efficient order fulfillment with advanced inventory technology, automated processes, streamlined pick and pack methods, and advanced receiving and return procedures.
4. Scale Your Business Without A Hassle
Especially if you sell your products through multiple channels, shipping becomes more stressful as your business grows. When you consider how many steps there are between receiving an order and getting it to your customer, you’ll realize that fulfilling orders yourself is rarely an easy task.